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    Privacy Policy

    Last Updated: May 2026

    Silver Leaf Refinishing Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including via SMS/text messaging.

    1. Information We Collect

    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us. This includes:

    • Personal Info: Name, phone number, email address, and property address.
    • Communication Data: Records of your emails, phone calls, and text messages with us.

    2. How We Use Your Information

    We use the information we collect or receive:

    • To facilitate account creation and logon process.
    • To send you marketing and promotional communications (if opted in).
    • To send administrative information to you, including project updates and scheduling.
    • To fulfill and manage your service requests.

    3. A2P SMS Communication (Text Messaging)

    By providing your phone number and opting in, you consent to receive SMS communications from Silver Leaf Refinishing. These messages may include service updates, estimates, scheduling, and promotional offers. Message and data rates may apply.

    Opting Out: You may opt out of receiving text messages at any time by replying "STOP" to any of our messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

    Data Sharing: We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

    4. Canadian and US Compliance

    We operate in compliance with Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), and the United States Telephone Consumer Protection Act (TCPA). We ensure that all communications are sent only to individuals who have provided express or implied consent as defined by these regulations.

    5. Contact Us

    If you have questions or comments about this notice, you may email us or contact us at:

    Silver Leaf Refinishing Inc.
    Vancouver, BC
    Phone: (604) 783-8435